Privacy Policy

Effective Date: AUGUST 07, 2026

Marin Cleaning Services LLC, doing business as Anghels Cleaning Services (“Anghels Cleaning Services,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit a quote or service request, communicate with our team, or use our cleaning services.

By accessing our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • First and last name

  • Email address

  • Telephone or mobile phone number

  • ZIP code, city, service address, or property location

  • Type of cleaning service requested

  • Information about your home or property

  • Messages, instructions, or special requests

  • Preferred cleaning date or service frequency

  • Photographs submitted in connection with a service concern

  • Communications with our team by phone, email, or text message

  • Information related to quotes, appointments, completed services, payments, cancellations, rescheduling, and customer support

Please do not send sensitive financial information, card details, government identification numbers, medical information, or other highly sensitive data through an open website message field.

2. Information Collected Automatically

When you visit our website, we or our service providers may automatically collect limited technical information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Referring website or advertising source

  • Pages viewed

  • Date and time of the visit

  • Website interactions

  • Cookie identifiers

  • Analytics information

  • Campaign and UTM parameters

We may use cookies, analytics tools, tracking technologies, and advertising pixels to operate the website, understand visitor behavior, measure conversions, evaluate advertising performance, and improve our services.

3. How We Collect Information

We may collect information through:

  • Website forms

  • Quote request forms

  • Contact forms

  • Telephone calls

  • Text messages

  • Emails

  • Customer-service conversations

  • Information provided to our cleaning team

  • Scheduling, payment, communication, and customer-management platforms

  • Website analytics and advertising platforms

4. How We Use Your Information

We may use your information to:

  • Respond to quote and service requests

  • Contact you regarding your cleaning needs

  • Verify your location and service area

  • Request additional information about the property

  • Discuss service options and frequency

  • Prepare or communicate a quote

  • Coordinate and confirm an appointment

  • Provide appointment reminders and service updates

  • Create and maintain customer records

  • Process or document payments

  • Provide cleaning services

  • Respond to questions or concerns

  • Review photographs submitted regarding a service concern

  • Coordinate a return visit or re-clean when applicable

  • Process cancellations or rescheduling requests

  • Maintain operational, legal, accounting, and business records

  • Improve our website, communications, and services

  • Prevent fraud, abuse, and security incidents

  • Comply with legal and regulatory obligations

Submitting a form does not create a confirmed appointment. Our team may contact you to review your request, confirm availability, discuss pricing, and finalize scheduling.

5. Phone Calls and Text Messages

When you provide your phone number, we may contact you regarding your quote request, cleaning inquiry, appointment, active service, or customer-support matter.

If you voluntarily consent to receive text messages, messages may include:

  • Responses to quote requests

  • Questions about your cleaning needs

  • Scheduling coordination

  • Appointment confirmations

  • Appointment reminders

  • Arrival or access-related communications

  • Rescheduling or cancellation information

  • Service-related updates

  • Follow-up communications

  • Customer-support messages

Message frequency varies based on your request and your interactions with our team. Message and data rates may apply.

Reply STOP to opt out of text messages.

Reply HELP for assistance, call (513) 960-5978, or email [email protected]

Consent to receive text messages is not a condition of purchasing any goods or services.

6. Mobile Information and Messaging Consent

No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose limited information to service providers that help us operate our business, manage customer relationships, communicate with customers, coordinate services, process payments, or maintain business systems. These providers may process information only on our behalf and for legitimate business-support purposes.

The above restrictions do not prevent us from using customer-relationship management systems, communication platforms, scheduling systems, payment processors, hosting providers, or other vendors that process information solely to provide services to Anghels Cleaning Services.

7. How We Share Information

We may share limited personal information with trusted providers that support:

  • Website hosting

  • Customer relationship management

  • Telephone and text-message communications

  • Email communications

  • Appointment coordination

  • Scheduling and booking administration

  • Payment processing

  • Data storage and security

  • Analytics and advertising measurement

  • Customer support

  • Accounting, insurance, and legal services

These providers may use information only as necessary to perform services for us and are not authorized to use your mobile consent information for their own marketing.

We may also disclose information:

  • When required by law, court order, subpoena, or governmental request

  • To investigate suspected fraud or illegal activity

  • To protect our rights, property, employees, customers, or the public

  • In connection with a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable law

We do not sell personal information for monetary compensation.

8. Payment Information

Payments are made by card and may be processed through a third-party payment processor or operational platform.

We may receive limited payment-related information, such as payment status, transaction amount, and limited card-identification data. Full card information may be collected and processed directly by the applicable payment provider.

Payment processors maintain their own privacy and security practices.

9. Photographs Submitted by Customers

If you report a concern regarding a completed cleaning service, we may ask you to provide photographs of the affected area.

We use these photographs to:

  • Review the reported concern

  • Confirm whether the area was included in the original service

  • Determine whether a return visit or re-clean is appropriate

  • Maintain documentation of the request

Customers should avoid including people, personal documents, financial records, medication, or other sensitive information in submitted photographs.

10. Cookies and Analytics

Our website may use cookies, pixels, and similar technologies to:

  • Operate website features

  • Remember preferences

  • Analyze website traffic

  • Identify advertising sources

  • Measure form submissions and conversions

  • Improve website performance

  • Evaluate marketing campaigns

You may manage cookies through your browser settings. Disabling cookies may affect some website functions.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide and manage services

  • Maintain customer and appointment records

  • Process payments

  • Resolve disputes

  • Enforce agreements

  • Meet legal, accounting, tax, insurance, or regulatory obligations

The retention period may vary depending on the nature of the information and why it was collected.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse.

However, no website, electronic transmission, email, text-message platform, or storage system can be guaranteed to be completely secure.

13. Your Choices and Privacy Requests

Subject to applicable law, you may ask us to:

  • Provide access to personal information we maintain about you

  • Correct inaccurate or outdated information

  • Delete certain personal information

  • Update your communication preferences

  • Stop sending marketing emails

  • Stop sending text messages

To stop text messages, reply STOP.

To submit another privacy request, contact us at:

[email protected]

We may need to verify your identity before completing certain requests.

14. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

15. Third-Party Websites and Platforms

Our website may contain links to third-party websites, social networks, maps, payment systems, or communication platforms.

We are not responsible for the content, security, or privacy practices of third-party services. You should review their policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal obligations, or business practices.

Any revised policy will be posted on this page with a new “Last Updated” date.

17. Contact Us

For questions or concerns about this Privacy Policy, contact:

Marin Cleaning Services LLC
Doing Business As: Anghels Cleaning Services
Address: 5064 hawaiian terrace
City, State, ZIP: Cincinnati, OH 45223
Phone: (513) 960-5978
Email: [email protected]


Website: https://anghelscleanservices.com
Business Hours: Mon-Fri: 8:00 AM to 6:00 PM - Sat: 9PM-3PM

FOLLOW US

Reliable residential cleaning services in Cincinnati and nearby areas for busy families and homeowners.

Reliable residential cleaning services in Cincinnati and nearby areas for busy families and homeowners.

Service Areas

Cincinnati

Hyde Park

Oakley

Blue Ash

West Chester

Norwood

And Nearby Areas

LEGAL

Contact Us

  • (513) 960-5978

  • Mon - Fri: 8am - 6pm

  • Sat: 9am - 3pm

  • Cincinnati, OH & Surrounding Areas

LEGAL

Copyright 2026. ANGHELS CLEANING SERVICES LLC . All Rights Reserved.